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Get a full refund if your order doesn’t arrive as described, including loss or damage in transit.
- Arrival delay: Claim for $5 if your domestic package is not delivered within 10 days since fulfillment (30 days for international package).
- Damage: Claim for up to the full value of your purchase if your items are damaged in transit.
- Loss: Claim for the full value of your purchase if your domestic package is not delivered before the 30th day since fulfillment (60th day for international package).
- Worry-Free Purchase also includes carbon offsets for carbon emissions produced within the recipient’s destination country .
Visit Seel Resolution Center to easily resolve your package issues if any of the above happens.
Please note: Worry-Free Purchase is a value-added service offered by Seel. Please don't purchase it as a stand-alone item.
Please note: Worry-Free Purchase is a value-added service offered by Seel. Please don't purchase it as a stand-alone item.
Shipping & Delivery Conditions
--What are the shipping rates? Free Shipping Worldwide For All Orders Over $34 --How long does shipping take? All delivery times are estimates and vary depending on location. We can advise you of these at the time of order, however delivery times cannot be guaranteed. LOCATION *ESTIMATED SHIPPING TIME [United States] 14-20 Business days [Canada, Europe] 14-21 Business days [Australia, New Zealand] 14-22 Business days [Central & South America] 16-25 Business days [Asia] 14-18 Business days *This doesn’t include our 1-3 day processing time.